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We have extensive experience in the design and implementation of strategies or projects for the training of personnel in supervisory and managerial skills, leadership, negotiation, conflict management, crisis management, power and influence, personal management, and training of facilitators, tutors, and mentors, among others.
Enables the strengthening of effective communication skills of this important management role: effective listening, giving recognition, giving feedback, how to handle discipline, handling inappropriate behavior; other skills can be designed upon request.
It involves strengthening the knowledge and skills associated with problem solving, conflict management, empowerment and delegation, change leadership, among others.
Training of internal facilitators, tutors or mentors, enable the preparation of functional experts for the transmission of technical knowledge relevant to the operational continuity of the company.
Our experience in this area allows us to ensure the development of the human capabilities required by the company’s personnel to successfully perform their work, ensuring the achievement of personal and professional objectives, as well as the organization’s strategies.
For the Development of Differentiating Capabilities (DCD), we implemented the following stages as a methodology:
